FAQs

  • Why do I see a Web Authority Media Inc. on my card or PayPal statement?
    • BabyHiccups.co™ is a division of Web Authority Media Inc.
      9320 Randal Park Blvd.
      Suite 10127
      Orlando, FL 32832, US
      support@BabyHiccups.co

      Our mission is to provide you with a great quality baby and toddlers products while maintaining affordability that you won't find anywhere else. We have a dedicated team that research the best selling and in demand products, then find the best supplier for those products, so we can then make it available to you.
  • How much is shipping?
    • FREE Shipping on all USA orders.
    • Rest of the World Shipping charge is $4.95.
  • How long does it take for an order to arrive?
    • This depends on the product ordered.  Most items will arrive in about 15-30 business days (estimate) in USA, due to our high volume of sales, and 3-6 weeks in Europe and rest of world. If you're still not sure, just email us.  We're happy to help.
  • I ordered 2+ items, but only received one... where's my order?
    • We have a large assortment of products not stocked in house, when you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way :)
  • Why have I not received any order confirmation details?
    • Most times this is because our customers have accidentally entered their email in wrong. Throughout the process, we send 3-4 emails, including an order confirmation, a fulfillment notice, and a shipping notice.
    • If you believe you may have entered your email wrong please contact us and we will fix it for you.
  • What are your payment options?
    • We accept Paypal and major credit cards
  • What is the size of the elephant plush pillow?
    • It is approximately 55cm ( 21.6 inches)
  • What is your refund policy?
    • All of our products are carefully inspected for quality to ensure that we give our customers only the very best. We provide 100% satisfaction refunds on all retail ítems.
  • How do I contact you?
    • If you have any questions that are not on this FAQ page, please email us at support@babyhiccups.co or by filling up the contact us form where we will promptly get back to you!

 

Email us: support@babyhiccups.co